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Forsta SmartHub Support

All the topics, resources needed for Forsta SmartHub.

  • Surveys Page

    In the hub’s navigation bar, click the Surveys icon to open the Surveys page for the current hub. This page provides details about the surveys linked to the...

  • Manage Survey Page

    From the Surveys page, click on a survey row to open the Manage Survey page for that survey. This page provides greater details about the selected survey. Th...

  • Adding a Survey to the Hub

    In the Hub Designer page, click the Surveys icon in the sidebar.The Surveys page opens. This page lists all the surveys that are currently in the hub.Click ...

  • Removing a Survey

    You can remove unwanted surveys from a hub. Note that if you remove a survey from a hub, any reports or dashboards using data from that survey will cease to ...

  • Data Synchronization

    You can setup how data is synchronized to the SmartHub Mart and thereby control when data is to be available for reports based on the hub. In addition, you c...

  • Excluding Invalid Data Responses

    The Hub Loader allows you to exclude from reporting survey responses that appear to be illegitimate. This could be useful for example when you suspect respon...

  • Editing Question Labels in Surveys

    You may find that the question labels used in a survey in your hub arenot suitable to be used in your reports; the labels may be too long, or inappropriate. ...

  • Combined Surveys

    Combining of surveys can be useful if: You have a continually running survey (sometimes called a Tracker survey), for example the same survey that is sent ou...

  • Integrating Decipher into Smarthub

    To integrate Forsta Survey into Smarthub you will need to generate an API key. For more information how to generate an API key. After you generate a key, c...

  • Managing a Decipher Survey

    Forsta Survey OverviewThe Forsta Survey page contains the following areas:1 Overview 2 Synchronization schedule3 Trend and key metrics4 Dataflows5 Activities...