Contact Frequency Rules
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Contact Frequency Rules Overview
Note: Contact Frequency Rules are only applied to survey activity associated with contacts currently linked to the survey’s contact database. This means that...
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Applying a Global Rule
Global rules apply to all contacts in all surveys linked to the contact database, except if survey-specific or group-specific rules have been set, and those ...
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Adding a Survey-Specific Rule
You can set survey specific rules. These can either function as an override of the global rule, or come in addition to the global rule. When a survey rule is...
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Creating a Group
You can create a group of surveys and set a rule for the group as a whole. This can either function as an override of the global rule, or come in addition to...